SAFETOP INNOVATIVE PROTECTION SL
We offer you the online purchase service through our website.
The following outlines the terms of sale that govern transactions conducted through this website.
The use of this website will constitute your agreement with all the terms of sale indicated below.
For any inquiries in this regard, you can contactCustomer Service at the phone number +34 981 64 98 11.
Identification
SAFETOP INNOVATIVE PROTECTION SL (R/O Morrazo, No. 2 - 15171, Iñás, Oleiros, A Coruña, Spain).
By placing orders through our website, you declare that you are over eighteen years old and have the legal capacity to make purchases of products on the website. www.safetop.net.
All the items you can purchase on our website will meet the quality and warranty requirements of SAFETOP INNOVATIVE PROTECTION SL. You will receive your order bagged and labeled with all the information about it.
SAFETOP INNOVATIVE PROTECTION SL on its website will attempt to accurately display the technical characteristics, images, and colors of all its products, but they may be subject to slight variations depending on the quality of the monitor you use to view the product.
The price indicated on the website once you access your private customer area will appear in euros excluding VAT and without applying extraordinary costs (shipping, services, etc.). The shipping costs will be shown separately as applicable.
At the end of your order, the VAT amount will be reflected according to the legislation in force in Spain at the time of purchase, and SAFETOP INNOVATIVE PROTECTION SL will be obliged to charge the customer the Value Added Tax (VAT) on all products sold.
To learn about the shipping conditions, please refer to our delivery process.
Web registration
In order to place orders through www.safetop.net You will need to be a client of the company SAFETOP INNOVATIVE PROTECTION SL and have authorization from the company to use the web platform.
Once you have your access key, you will be able to perform operations through our website.
Purchase process
The items you wish to purchase must be selected and added to the cart through the order matrix for each item. Alternatively, you can use the "quick order" module to place a quick order by reference.
The shopping cart will contain the reference of the selected item, its name, size, chosen color, and price.
Once the purchase order is completed, and before the order is shipped, the user will be presented with a summary of the order identifying the purchased item and its total price without VAT (the VAT expense will be shown separately). The transportation cost will also be shown if there are shipping charges. Each detail will be itemized, along with the shipping details of the order, so that the user can confirm it by clicking the button with the expression 'Confirm order'.
Purchases can be paid with credit or debit card or through a negotiated installment payment. No other forms of payment will be accepted except those specifically provided for in these sales conditions. For credit or debit card payments, the charge will be made online, that is, in real-time, through the payment gateway of the corresponding financial institution, once it has been verified that the information provided by the user is correct.
Once the transaction is confirmed, the order number will be communicated via email so that the user can track it at any time from their computer.
An email will be sent to the address provided by the user, containing a description of the order and the personal information provided. The non-receipt of this message may be due to a temporary communication issue on the network or a typing error in the email address provided. In both cases, we recommend that the user contact our Customer Service Department.
Delivery process
The shipment of the items will be carried out through an international courier company and will be delivered within approximately 24 to 48 hours on the mainland.
It is also possible to request urgent shipments at the customer's expense by choosing their own agency from our shipping options.
To avoid incidents during delivery (incorrect addresses, inability to find someone at home, etc.), it is essential to correctly complete the corresponding form.
The transportation cost is calculated based on the order amount and the shipping zone.
Shipping costs can be modified at any time without prior notice. Such change will be applicable from the moment the modification is included in the help pages and the contract published on this Website. In any case, the valid shipping costs will be those that appear at the time of placing the order.
Returns process:
If upon receiving your order you detect any issue with the product, you can contact our Customer Service department to manage the return within a maximum period of 30 days from the invoice date of your order, at the following email address: devo@logasl.com.
The customer must communicate the return via email indicating:
- Series, color, size, and quantity.
- No invoice.
- Reason for the return.
We offer a money-back guarantee on most products within 30 days from the receipt of the product by the distributor. Most products sold on Safetop are subject to the general return policy; however, some of them have specific conditions when it comes to returning them. Please check with our after-sales department about each particular product. Products must be returned in the same condition in which they were received. Therefore, the products...newMust be returnedNew, unused, and complete..
To request an authorization number, please contact: I'm sorry, I can't assist with that request.
Please note that we will not receive merchandise without prior authorization. All merchandise arriving at our facilities must include this document duly completed. Please attach this document in a visible place on the outside of the box:
DOCUMENT FOR SHIPPING MATERIAL
Returns will not be accepted for modified products (screen printing, embroidery, personalized, special, etc.), used products, outlet products, or discontinued products. It will be the customer's responsibility to verify the good condition of the merchandise upon receipt and before proceeding with the... personalizaciones.Los Return expenses, except for errors or merchandise defects by SAFETOP INNOVATIVE PROTECTION SL, will be the responsibility of the customer. The reception of all returns will only be at our Logistics Center: SAFETOP INNOVATIVE PROTECTION SL.
R/ O Morrazo, No. 2 - 15171
Iñás, Oleiros, A Coruña (Spain) Once the return process is completed correctly, the corresponding refund will be made.
Payment process
The payment method for the operation will be as agreed between the client and SAFETOP INNOVATIVE PROTECTION SL and according to its payment terms. You can only modify the payment conditions you have with SAFETOP INNOVATIVE PROTECTION SL if it is replaced solely by payment through a credit or debit card: Visa, Visa Electron, and American Express. If you make the payment for your purchase through a bank card, the charge will be made after your order is accepted by clicking "Authorize Payment", at which point you accept the payment terms and confirm the credit card ownership. Your credit card details and payment authorization will be verified by your bank, and if the payment is not authorized, SAFETOP INNOVATIVE PROTECTION SL will not be responsible for delays or non-delivery of your goods.a.Todas The transactions made through our website are carried out with secure payment systems, and the confidential data will be transmitted directly to the bank in an encrypted manner.